No Refunds: We do not offer refunds on any of the services we offer. If you wish to cancel your appointment, kindly request a reschedule. We will credit the deposit to your record and apply it toward your next appointment.
Rescheduling: To ensure seamless accessibility to our services, we request you notify us at least 24 hours in advance if you want to reschedule a service. We will retain the deposit as a credit on your account so that you can use it for any future service.
Spa Guidelines:
Swimwear Requirement: For your safety and comfort, you will need to wear swimwear at all times while you are in the spa or in the hammam baths.
Safety Precautions: For your safety, we do not permit the locking of doors in our spa or hammam rooms.
We hope that you will acknowledge and cooperate with our policies, designed to ensure safety and comfort. We strive to provide you with a pleasurable experience. However, if you have any questions or concerns, feel free to contact us directly.
We thank you for choosing us for your wellness needs.